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A socioeconomic model for evaluation of postal and telecommunication services for disabled persons


Autor/in:

Götherström, Ulla-Christel; Persson, Jan; Jonsson, Dick


Herausgeber/in:

k. A.


Quelle:

Technology and Disability, 2004, Volume 16 (Number 2), Seite 91-99, München: IOS Press, ISSN: 1055-4181 (Print); 1878-643X (Online)


Jahr:

2004



Abstract:


The Swedish National Post and Telecom Agency provides services in the postal and telecommunication area for disabled persons. The text telephone relay service, videophone relay service, free directory enquiries and extended rural postal service are aimed for various groups of persons with disabilities. The aim of this study was to develop a socioeconomic model for assessing such telecommunication services for disabled persons. The model development included the WHO Classification ICIDH-2 and ICF, literature review, reference panel opinions, expert opinions and pilot studies. The developed model encompasses quality of the services, costs and outcomes.

The quality of the services refers to quality in structure and process. Costs for different actors are included, e.g. the user, family members, county councils, local authorities and the government. Outcomes of the services refer to intermediate outcomes (direct communicative outcomes) and generic outcomes (quality of life). The socioeconomic model is general and is applicable to different rehabilitation interventions.


Weitere Informationen:


Schlagworte:
Informationen in der ICF:


Dokumentart:


Zeitschriftenbeitrag / Forschungsergebnis




Bezugsmöglichkeit:


Technology and Disability
Homepage: https://www.iospress.nl/journal/technology-and-disability/

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Referenznummer:

R/ZA6440


Informationsstand: 09.06.2011

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